Transparent Discount Policy

At Leisurekart, we believe in transparency and fairness in all aspects of our business, including pricing and discounts. In this article, we’ll discuss how we handle discounts, why we’re transparent about them, and why we kindly ask customers not to request further discounts or negotiate via email, messaging or calls.

Transparent discount policy

Upfront mention: Any discounts available are clearly outlined on our website. We want our customers to know exactly what to expect when they engage with us, so we make our discount offers transparent and accessible.

Consistency: Our discount policy is applied consistently to all customers. This ensures fairness and avoids any confusion or resentment among our valued customers.

Honesty: We believe in honest and straightforward communication. If there are no discounts available beyond what’s already mentioned, we want our customers to know that upfront.

Why no further discounts?

Fairness: Offering additional discounts to customers who ask via messaging, emails or calls could create inequality among our customer base. We aim to treat all customers equally.

Respect for time: We value our customers’ time and aim to provide efficient and effective service. Constant requests for further discounts via messaging or calls can disrupt our operations and lead to delays in addressing other customer needs.

Focus on value: Rather than focusing solely on discounts, we prioritise delivering value to our customers through excellent customer service.

Our request to customers

While we understand that customers may have questions about pricing and discounts, we kindly request that they refrain from contacting us to ask for further discounts. Here’s why:

Efficiency: Our customer service team is dedicated to assisting customers with inquiries, resolving issues, and providing support. Limiting discount requests allows us to serve all customers more efficiently.

Respect for policy: By adhering to our transparent discount policy, we maintain consistency and uphold the principles of fairness and honesty in our business practices.

Frequently asked questions

Q: Can I talk to someone senior regarding getting a further discount?
A: No. We’re unable to offer further discounts beyond what is already outlined on our website and we do not encourage or entertain such requests.

Q: I am a government official. Can you give me some discount?
A: Our pricing and discount policies are set to ensure fairness and consistency for all our customers. As such, we’re unable to offer discounts beyond what is already outlined on our website, regardless of the customer’s affiliation or profession.

Q: I do not want a discount but I have some other questions regarding pricing / discounts. Can you help?
A: Certainly. Rest assured, our team is dedicated to assisting you with any inquiries or concerns you may have within the scope of our existing policies.