Understanding Our No Part Payment Policy

At Leisurekart, we strive to provide our customers with a seamless and efficient booking experience, ensuring that their needs are met with clarity and transparency. One aspect that we hold paramount is our payment policy, which requires 100% advance payment at the time of making the booking.

We understand that some customers may prefer to make a partial payment upfront, with the remainder to be paid on the day of their booking. However, we do not offer this option, and we’d like to take this opportunity to explain why.

Operational feasibility

Coordinating payments from multiple customers upon reaching the venue on the day of the booking poses operational challenges that can impact the efficiency and smooth execution of our services. Handling payments on-site requires additional resources and introduces potential delays and complications, such as processing payments, issuing receipts, and managing queues. Moreover, there may be further delays in case of payment failures due to any issues at the bank or payment gateway or network. By requiring 100% advance payment, we streamline our operations, allowing us to focus on delivering an exceptional experience to each customer without the complexities of managing on-site payments for multiple bookings simultaneously.

Cancellation policy consideration

We want to ensure that our customers are fully informed about our policies, including our cancellation policy. In many cases, our cancellation policy stipulates that bookings are non-refundable, and 100% of the amount would be charged in the event of cancellation. Given this policy, we are unable to accept partial payments, as to charge 100% of the amount, it would be mandatory to have received 100% payment from the customer in the first place. Accepting partial payments could create complexities in managing refunds or cancellations, and may not align with the terms outlined in our cancellation policy.

Streamlined process

By requiring 100% advance payment, we streamline our booking process, eliminating the need for follow-up payments and reducing administrative overhead. This ensures that both our customers and our customer support team can focus on the important details of the booking without the distraction of pending payments.

We understand that every customer has unique preferences and requirements, and while we appreciate your understanding and cooperation, please note that we do not offer the option of partial payment in adherence to our no part payment policy.

FAQs

I have trust / authenticity related problem about your company. Can you allow me to make partial payment?
We understand that trust is essential when transacting online. To ensure the authenticity of  our company, we encourage customers to take proactive steps in verifying our legitimacy. You can start by independently checking our company registration details, reading reviews from other customers, and verifying our presence on reputable review platforms and social media channels.

Additionally, feel free to reach out to our customer support team with any questions or concerns you may have. Your trust and satisfaction are our top priorities, and we’re committed to earning and maintaining them every step of the way.

I have checked reviews and social media posts from customers and I still do not feel confident to make 100% payment. Can you allow me to make partial payment?

While we strive to accommodate our customers’ needs to the best of our ability, we also prioritise the integrity and efficiency of our booking process. If, after providing you with options to verify our authenticity and address any concerns you may have, you still do not feel confident to proceed with making the full payment for your booking, we regretfully would not be able to accept your booking request.

We understand that trust and confidence are essential elements of any transaction, and we respect your decision.

Should you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out to our customer support team. We appreciate your understanding and hope to have the opportunity to serve you in the future under more favourable circumstances.